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info@bluewakemarine.co.uk2026-02-07T04:21:20+00:00
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GOODTrustindex verifies that the original source of the review is Google. I have known French Marine for a short time but I was immediately impressed by the can do attitude and impressive knowledge and experience. My interest was with a Yanmar 57hp on my boat. When I ran into a non starting problem a few weeks later I called and spoke to Simon French and very soon afterwards I was back on my route. Thank you Simon.Posted onTrustindex verifies that the original source of the review is Google. Great service, It was hard worldwide to find the parts I needed , but Brad sorted it and sent to New Zealand. Thanks Brad.Posted onTrustindex verifies that the original source of the review is Google. Huge thanks to Simon at French Marine motors yesterday. We had to make an unscheduled stop in Falmouth as an alarm was going off on the instrument panel of our Yanmar 3JH5E1X. Simon sent us wiring diagrams and offered advice about why the problem may have occurred and how to solve it. A wire for a ‘water in fuel sensor’, that isn’t installed in this particular model had got damaged and created a circuit which set off the alarm. Wire cut and insulation repaired we carried on our way. Many thanks for excellent and friendly service. Steve Lowe.Posted onTrustindex verifies that the original source of the review is Google. Massive thanks to John Harvey in the parts department, I live on a Narrowboat and desperately need this spare to fix our issue (on a boat, no engine, no power for lights etc), John went above and beyond to get our part, for the Barrus Shire, amazing service, kept us updated, chased the supplier..Could not recommend this company more, they are brilliant, Dave Barker Narrowboat MarcelPosted onTrustindex verifies that the original source of the review is Google. Most impressed by the report delivered by video enabling an immediate decision on recommendations made give instructions to proceed and subsequent video during and after work carried out. A much better experience than with the other volvo main dealer.Posted onTrustindex verifies that the original source of the review is Google. I don't usually write reviews but .... I needed an obsolete part that could not be found in my country, nor anywhere on the internet (neither new nor used). Simon responded to a post I placed on a Forum. He sourced the part, refurbished it, and had it sent over most efficiently, all for a very reasonable price. Fantastic customer service, and although I'm not based in the UK I will certainly be coming back for future business. Thanks again!Posted onTrustindex verifies that the original source of the review is Google. I cannot praise this company highly enough. We placed a large order online following magor engine part failure. Made a phone call the next day to check order had been received and spoke with Parts Manager John Harvey. As soon as I spoke with John I felt confident the order would be fulfilled efficiently. John has followed our order through 100%. Parts were delivered super quickly, communications were superb for bits on back order and changes we had to make along the way. John always called or emailed back when he said he would. It really is customer service at its best which is so sadly lacking nowadays with many other companies. The parts we have received have been top quality too and the few bits we over ordered (unopened obviously) are being refunded upon return. People are very quick to shout when things go wrong - this company and specifically John who is the only person we dealt with deserve a shout out for doing it all 100% right. Thank you.Posted onTrustindex verifies that the original source of the review is Google. Hello - My boat encountered an engine problem at 6pm on a Sunday Bank Holiday weekend. I called French with no expectation that anybody would be at the office. Suddenly, Simon answered the phone and helped me for 25-minutes to run through a diagnostic procedure. Amazing and unexpected help from Simon who is a TRUE PRO. Thank you so much - MarkPosted onTrustindex verifies that the original source of the review is Google. I've been dealing with John the parts manager trying to get parts for an older Yanmar saildrive. He has been very polite and quick to respond to email queries. Thanks for the great service.Posted onTrustindex verifies that the original source of the review is Google. The propellers on our Sealine F43 were in need of attention so I contacted French marine. They had pulled us out of a spot before and it mentioned on their site they can offer quick turnaround for commercial. Simon agreed to take them in and see what he could do. He wasn’t optimistic at first, however after a 48 hour turnaround I couldn’t be more pleased or grateful for getting me out of a tight spot. I thoroughly recommend French marine they do go above and beyond, as was also demonstrated on our 1st interaction. Thanks again
